Customer service center is one of the most important departments of China Shangde Automation Co., Ltd. Her main work is: to accept comprehensive business consulting from customers and provide technical support for customers; to accept, coordinate and deal with customer complaints and solve their difficult problems; to actively communicate and contact with customers to understand their feelings and needs, and timely feed back customer information to relevant management departments and production enterprises for proper handling.

Customer service center consists of customer management department and technical service department. The customer management department mainly accepts the comprehensive business consultation from customers, and the technical service department mainly provides technical support and solutions for customers before, during and after sales. In order to make every customer get satisfactory service and maintain a good trust relationship with the company, we emphasize the pertinence and effectiveness of customer service, and implement the acceptance responsibility system, that is, to be responsible for every call and every problem of customers, so as to enhance their feelings and deepen their understanding. If you have any questions and needs about our products, or have any opinions and suggestions on our service, you are welcome to communicate with us at any time. We will try our best to serve you wholeheartedly. Your satisfaction is the purpose of our service, the common development of the company and customers is our persistent pursuit.

Facing the future, all staff of customer service center will warm customers with care and create brilliance with service.